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Reservations FAQ
Welcome to our FAQ area. Here you will find answers to commonly asked questions.
General



Reservations





Transportation/Directions


Pricing




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General
- Question
- What is check in/check out time?
- Answer
- Check in is at 2:00 PM, check out time is at 12:00 PM.
- Question
- How much do you charge for high speed/Wi-Fi internet access?
- Answer
- We offer free of charge Wi-Fi Internet access in all guest rooms.
- Question
- Do you allow smoking on property? In the rooms?
- Answer
- We do not allow smoking inside the guest rooms. However, smoking on the premises of the property is allowed.
Reservations
- Question
- Will your rooms allow rollaways/cribs/playards? Is there a charge?
- Answer
- Rollaway beds and cribs are allowed. There is no additional charge for using them.
- Question
- What is your cancellation policy?
- Answer
- You must cancel outside of 24 hours prior to arrival to avoid a one night's room charge. Please note that for special rates, packages and certain seasons, this policy is subject to change.
- Question
- What is your deposit policy?
- Answer
- We require an advance one night deposit during peak season, as well as during any special events. Please check for full deposit requirements at the time of booking.
- Question
- Is my ID/passport required at check in?
- Answer
- We do require presentation of a valid government-issued identification at the time of check-in.
- Question
- What is the minimum age requirement to check in to the room?
- Answer
- You must be 18 years of age with a valid ID to check in.
Transportation/Directions
- Question
- How do I get to the hotel?
- Answer
- Check in is at 2:00 PM, check out time is at 12:00 PM.
- Question
- Do you have onsite parking? How much is parking? Is it included in my room rate?
- Answer
- We offer free of charge Wi-Fi Internet access in all guest rooms.
Pricing
- Question
- Are the rates on your website per person or per room?
- Answer
- All rates are per room per night.
- Question
- Is breakfast included in the price?
- Answer
- Sorry, breakfast is not included. However, you can request breakfast at additional cost.
- Question
- What age do kids stay for free?
- Answer
- Kids 11 and under stay for free in existing bedding when accompanying an adult.
- Question
- Are taxes included in the room rates?
- Answer
- All rates include local taxes and fees.
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